FAQ

Q?

What is My QRmenu?

A.

My QRmenu is a system developed for restaurants menu to be easily access by customer/s.

Q?

How does My QRmenu worked?

A.

My QRmenu works in 3 ways - scan, choose your menu and wait for your order to be delivered.

Q?

Who use My QRmenu?

A.

2 users of My QRmenu are;

Restaurant owner - to enhanced their business.
Customer - to order their foods and/or drinks.

Q?

What to gain from My QRmenu?

A.

Gains from using My QRmenu are;

Restaurant owner - increase sales.
Customer - easy access to menu.

Q?

How to join My QRmenu?

A.

Easy. Just go to My QRmenu official web (qrmenu.my) and just click the join button provided in there; or

Let our agent register it for you.

Q?

Can I use WhatsApp to order?

A.

Yes you can. Because My QRmenu integrated with WhatsApp.

Q?

What types of menu can I choose as an owner from using My QRmenu?

A.

There are 2 types of menu that you can choose when using My QRmenu;

Modern View

Classic View

Q?

Can my customer order their foods and want them to be delivered when using My QRmenu?

A.

Yes they can. You can choose to activate your services for delivery. You also can activate other services such as Dine-in and Takeaway.

Q?

What do I have to do after I joined My QRmenu?

A.

You customised your QR code, create your menu, print your QR code and put them in a place that is easy access for customers to scan the QR code.

Q?

How to create my restaurants menu using My QRmenu?

A.

You need to choose what types of menu (Modern or Classic View) you want to use for your restaurant. Then, you can upload pictures of your foods and drinks (png recommended).

Q?

Can I print customers bill/s using My QRmenu?

A.

Yes you can. My QRmenu let you print bill/s for your customers.

Q?

What kind of payment option available for me as an owner to choose from as a payment method for my customers when using My QRmenu?

A.

You can choose to be paid manually and by online when using My QRmenu.
You can choose the following online method that you prefer;

a. FPX - local bank (stripe)

b. Paypal

c. Stripe

d. Paytm

e. Mollie

f. 2checkout

g. Paystack

h. CCAvenue

i. Payumoney

Q?

What types of plan available for me to choose in My QRmenu?

A.

Right now, My QRmenu provides 5 types of plan for you to choose from. There are;

a.Free

b.Trial

c.Business

d.Extended

e.Branches

Q?

Does My QRmenu need to be integrated with my POS (Point Of Sales) or do I have to buy a new system if I used My QRmenu?

A.

No need to integrate and buy new system when you use My QRmenu. You can still used your POS because ours only focus on menu and customers order. Payment can be made manually and if you also select to choose payment method by online, then you just need to check your online banking transactions. After the payment was confirmed, then you can use your POS to record the payment.

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